Privacy Policy for Haldiram’s Franchise

Haldiram’s respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website https://onlineshaldirams.co.in/, apply for a franchise, or interact with us in other ways. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We obtain both personal information and non-personal information.

Personal Information

This is the data which can personally identify you. We obtain the following:

• Contact Information: your name, address, telephone number, email address, etc.
• Franchise Application Information: company details, financial information, working experience in business, the location where you would prefer to open a franchise, etc., and all other information sought in the franchise application.
• Payment Information: the payment address, credit/debit card information, or any other necessary information required for making franchise fee payments.

Non-Personal Information

This is information that cannot identify you personally but helps us improve user experience. This includes:

• Website Usage Data: Information on how you access and interact with our website, including IP addresses, browser types, and device information.
• Cookies and Tracking Technologies: We may use cookies and other tracking technologies (such as web beacons) to collect information about website visits and improve user experience.

2. How We Use Your Information

We use the collected information for different purposes:

• To Process Franchise Applications: We process your personal information to consider and process your franchise application, assess your eligibility, and forward relevant information to you.
• To Communicate with You: We use your contact details to respond to inquiries, give you updates on the status of your application, or send marketing materials if you have opted in.
• To Improve Our Services: We use non-personal data to make the website operational, update the site, and provide you with a richer experience.
• For Payment Processing: We will process any purchase transaction for franchise purchase or service you requested for payment.
• For Legal or Regulatory Reasons: We may also use your information to respond to lawsuits, government requests, and other legal processes.

3. How Do We Secure Your Information

We are committed to protecting your personal information. In this regard, we have adopted the following measures to protect your information:

• Encryption: We use industry-standard encryption (SSL) to ensure secure transmission of sensitive information.
• Secure Storage: We store your personal information in secure databases protected by strong access controls.
• Access Control: Access to your information will be given only to authorized employees and agents of Haldiram’s who need such access for performing their duties.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Franchise Partners: We may share information with authorized franchise partners or affiliates to process your franchise application or for other related purposes.
• Service providers: We may disclose your information to third-party vendors that help us operate our rewards, process payments, or provide services or perform other necessary business functions. We instruct those vendors to maintain confidentiality over your information.
• Legal Compliance: If we believe in good faith that such action is necessary to comply with a legal obligation, to protect the rights or safety of Haldiram’s or respond to a legal request (e.g., court order, government inquiry), we may disclose your information.
• Business Transfer: If we sell or otherwise transfer our business or any of our assets, we may transfer your personal data as part of such transaction. We will notify you in such an event.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance the user experience on our website. Cookies are small text files placed on your device that allow us to track your usage and preferences. You can choose to disable cookies through your browser settings, but this may affect the functionality of some parts of the website.

6. Your Rights Regarding Your Information

You have the following rights regarding your personal information:

• Access: You have the right to request a copy of your personal data that we hold.
• Correction: If you believe any of the information we hold is inaccurate, you can request correction.
• Deletion: You have the right to request that we delete your personal data, subject to applicable legal and contractual obligations.
• Opt-out of Communications: You can opt out of marketing emails by clicking on the unsubscribe link in our emails or by contacting us directly.

7. Third-Party Websites

Our site contains links to other sites. The linked sites are not under our control, and accordingly, we cannot be responsible for the privacy practices or the content of any of these linked sites. We recommend that you read their privacy policies before providing any personal information.

8. Children’s Privacy

Our site is not intended for use by any child under 13 and we do not knowingly collect personal information from children. If we or our Service Providers become aware that personal information has been collected from a child under 13, we or they will do our best to delete the information immediately.

9. Changes to This Privacy Policy

We reserve our right to update or change this Privacy Policy at any time. If we do, we will post the updated policy on this page with the new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

10. Contact Us

For further concerns or questions relating to the Privacy Policy, or indeed the way that your data is processed, please direct your queries to:

• Haldiram’s Franchise Support Team
• Email: support@haldiramfranchisee.in
• Phone: +91 [Insert Franchise Support Phone Number]
• Office Address: [Insert Office Address]